Refund Policy
At Next Level Training Center, we are committed to providing high-quality training, facility access, and services. Please review our refund policy carefully before purchasing.
Memberships
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All monthly memberships are non-refundable.
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Memberships may be canceled at any time, but cancellation must be made before the next billing cycle to avoid being charged for the following month.
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No refunds or credits will be issued for unused time, missed sessions, or early cancellation.
Training Sessions (Private, Small Group, & Group)
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All training sessions are non-refundable once purchased.
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Missed sessions are non-transferable and non-refundable.
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If a session is canceled by Next Level Training Center, the session will be rescheduled or credited.
Facility Rentals (Turf, Batting Cages, Weight Room, Team Rentals)
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All facility rentals are non-refundable.
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Rental cancellations must be made at least 24 hours in advance to receive a credit toward a future booking.
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Cancellations made within 24 hours of the scheduled rental will result in forfeiture of payment.
Packages & Team Training
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All packages and team training fees are non-refundable.
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Packages must be used within the designated time frame agreed upon at purchase.
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No refunds will be issued for unused sessions.
Exceptions
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Refunds or credits may be considered only at the discretion of Next Level Training Center in the event of:
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Facility closure
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Trainer unavailability
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Emergency situations reviewed on a case-by-case basis
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Acknowledgment
By purchasing a membership, training session, package, or rental, you acknowledge and agree to this refund policy.
